| Model Number |
03P6832 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
11/11/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A followup report will be submitted when the evaluation is complete.Full sid (b)(6).No additional patient information available.
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Event or Problem Description
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The customer generated falsely elevated magnesium results for 1 patient on the architect c4000 processing module.The following information was provided: sid (b)(6) run on (b)(6) 2020, initial 9.02 mg/dl, repeat 2.6 mg/dl.2.6 mg/dl was reported out of the lab.No impact to patient management was reported.
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Additional Manufacturer Narrative
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A review of tickets was performed for reagent lot number 11805un20.The ticket search determined that there is normal complaint activity for the reagent lot.A review of tracking and trending did not identify any trends for the complaint issue.Worldwide field data was reviewed and determined that the patient median result for magnesium reagent lot number 11805un20 is within established control limits.Return testing was not completed as returns were not available.A review of the manufacturing documentation did not identify any issues associated with the complaint issue.Based on the investigation, no systemic issue or deficiency of the architect magnesium reagent lot number 11805un20 was identified.
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Search Alerts/Recalls
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