| Model Number |
802512 |
| Medical Device Problem Code |
Nonstandard Device (1420)
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| Health Effect - Clinical Codes |
Discomfort (2330); No Code Available (3191); Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available (4581)
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| Date of Event |
10/30/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Event or Problem Description
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It was reported that the patient had been going through issues with the catheter.Patient stated that the catheters were too straight and did not bend correctly where the coude tip was.It caused discomfort and bleeding and also patient mentioned that they had to go to the hospital.No medical intervention was reported.
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Additional Manufacturer Narrative
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The reported event was inconclusive because no sample was returned for evaluation.A potential root cause for this failure could be "defective material mixed in the raw material lot from supplier".It was unknown whether the device had met specifications.The product was used for treatment purposes.It was unknown whether the product had caused the reported failure.The lot number was unknown; therefore, the device history record could not be reviewed.The instructions for use were found adequate and state the following: "instructions for intermittent catheters: 1.Wash your hands thoroughly with soap and water.2.Remove catheter from the pack.3.Position yourself comfortably, cleaning the opening of the urethra and surrounding area.4.Gently insert rounded end of catheter into urethra.5.When urine stops flowing, remove catheter from urethra.6.Dispose of catheter in accordance with local rules and regulations.7.Wash your hands." h11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Event or Problem Description
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It was reported that the patient had on going issues with the same catheter.Also stated the catheters were too straight and not bend correctly where the coude tip was.It caused discomfort and bleeding and also patient mentioned that they had to go to the hospital.The representative did try to assist the patient but the manufacturer did not check their products before they put them in the box and they should not be sending these products out.No medical intervention was reported.
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Search Alerts/Recalls
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