Model Number 219999 |
Device Problems
Positioning Failure (1158); Complete Loss of Power (4015)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/04/2020 |
Event Type
malfunction
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Manufacturer Narrative
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As part of normal complaint follow-up, an evaluation of the event has been initiated by mako surgical.A supplemental report will be submitted when additional information becomes available.Device not returned.
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Event Description
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Case number: (b)(4): mps reported arm dropping out of haptics during straight cuts.Fse already notified.Surgery will be completed robotically.
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Manufacturer Narrative
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Reported event: mps reported arm dropping out of haptics during straight cuts.Fse already notified.Surgery will be completed robotically.Method & results: product evaluation and results: the factory service engineer reported: the j2 bump stops were slightly off.Adjust to factory specifications.Run gravity on knee and mics.Verify gravity on the mics hand piece.Clinician review: no medical records were received for review with a clinical consultant.Review of the device history records indicate (b)(6) was manufactured and accepted into final stock on 5/12/2020 with no relevant reported discrepancies.Complaint history review: a review of complaints in trackwise related to p/n 219999, robot number: (b)(6) shows 0 additional complaints related to the failure in this investigation.Conclusions: the alleged failure mode was confirmed.Successfully completed all checks, verifications, and calibrations.System is ready for clinical use.No additional investigation or specific actions are required.If additional information is received then the complaint will be reopened.
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Event Description
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Case number: (b)(4): mps reported arm dropping out of haptics during straight cuts.Fse already notified.Surgery will be completed robotically.
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Search Alerts/Recalls
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