| Model Number |
GD670 |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/23/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Manufacturing site evaluation: investigation on-going.Additional information / investigation results will be provided in a supplemental report.
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Event or Problem Description
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It was reported that there was an issue with micro-speed uni control unit (part # gd670) was to be used during a procedure performed on (b)(6) 2020.According to the complainant, after the unit was powered on, the handpiece was found to be damaged.Reportedly, the spring deformed and detached.No patient complications were reported as a result of this event.The malfunction is filed under aag reference#: (b)(4).
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Additional Manufacturer Narrative
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Investigation results: as of the date of this report the complaint product was not provided for investigation.Therefore, a thorough investigation is not possible.Batch history review: the device quality and manufacturing history records have been checked for the available lot number and were found to be according to our specifications valid at the time of production.Review of the complaint history revealed that no similar complaints have been filed against products from this batch number.Conclusion and measures / preventive measures: based upon the investigation results a clear root cause conclusion cannot be drawn.There is no indication for a material-, manufacturing- or design-related failure.In the event that the complaint product will be provided for investigation in the future, an update of this report will be provided unsolicited.Based upon the investigations results there is capa is not necessary.
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Search Alerts/Recalls
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