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Reporter is a synthes employee.The device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H3, h4, h6: part 03.111.021, lot t984769: manufacturing site: tuttlingen.Release to warehouse date: january 16, 2013.A review of the device history records was performed for the finished device lot number, and no non-conformances were identified.H3, h6: a product investigation was completed: visual inspection of the complaint device showed the gear end cap subcomponent was missing, and the retainer component would not stay assembled to the overall assembly.Additionally, the retainer handle would turn when it should have been locked, which could contribute to the complaint condition of being unable to hold tension.A functional assessment was performed on the complaint device.The retainer component could be assembled with the rest of the complaint device, but would not remain in position.The handle would turn when it should have been locked, possibly due to a broken weld.The complaint was able to be replicated.A dimensional inspection was not performed due to the definitive finding of a missing component and post-manufacturing damage.The current and manufactured to drawings were reviewed; no design issues or discrepancies were identified.This complaint is confirmed as the gear end cap was missing, the retainer component would not stay assembled, and the retainer handle would turn when it was in the locked position.No definitive root cause could be determined based on the provided information.There was no indication that a design or manufacturing issue contributed to the complaint.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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