Manufacturer's investigation conclusion: the reported event, of a damaged monitor connector on the power module, was confirmed.Visual inspection revealed that the monitor cable (connector) assy ground pin was damaged.Replaced i/o internal monitor cable assembly with new; resolved damaged pin issue.The repaired power module s/n (b)(6) passed functional testing per heartmate power module service process and then was returned to the customer site.Power module and system monitor setup, use and maintenance are addressed in the heartmate 3 lvas instructions for use (ifu) and the heartmate power module instructions for use.No further information was provided.The manufacturer is closing the file on this event.
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