| Model Number |
ADVIA CENTAUR XPT |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/30/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The customer contacted a siemens customer care center (ccc) and informed that the falsely elevated patient results of 5.0 miu/ml were sent from the advia centaur xpt to the centralink system and reported to the physician(s).The customer stated that they spoke to the centralink service personnel and ensured the centralink was setup correctly.The customer noted that high patient results were not being auto-scheduled for automatic onboard dilutions.The customer tried to edit the total human chorionic gonadotropin (total hcg) test definition, but the option was greyed out.Siemens assisted the customer with troubleshooting instructions.The customer deselected the repeat box in the concentration screen for below range and above range.Siemens followed up with the customer and verified that the assay(s) were auto-diluting.Siemens is investigating the event.
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Event or Problem Description
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The customer obtained discordant falsely elevated total human chorionic gonadotropin (total hcg) results on the advia centaur xp instrument.The results were from five patients' samples and reported to the physician(s).The customer used alternate patient samples and an alternate advia centaur xpt instrument to perform repeat testing.The customer informed siemens that repeat results were lower (0.0 miu/ml) and matched the patient's clinical picture.The customer stated that corrected reports were issued, and the result of 2.0 miu/ml was reported for the five patient samples.There are no known reports of patient intervention, or adverse health consequences due to the falsely elevated total hcg results.
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Additional Manufacturer Narrative
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Siemens filed the initial mdr 2432235-2020-00466 on 01-dec-2020.Additional information (03-may-2021): siemens reviewed the advia centaur xp system data and identified that the advia centaur xp sent result values of 5.0 instead of 2.0 to centralink.Siemens reviewed the service performed and determined this was a software setting issue on the advia centaur xp for releasing results to the centralink.The customer resolved the autodilute issue by entering the value of 2 as the lower limit for below range to ensure that the advia centaur xp and centralink lower limit settings and results match.The customer deselected the repeat box in the concentration screen for the below range column and the above range column and noted no further issues.Siemens performed a follow-up with the customer and verified the assay is autodiluting successfully.Siemens concluded that the falsely elevated total human chorionic gonadotropin (total hcg) results were due to the incorrect settings for repeating and autodiluting samples.The system is operating as specified.No further evaluation of the device was required.Section h6 (type of investigation, investigation findings, and investigation conclusions) is updated with new codes.
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Search Alerts/Recalls
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