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H10: the associated device was returned and evaluated.A visual inspection of the returned device shows no major damage on the part.The dimensional evaluation concluded that critical features for the returned product were evaluated for conformance to drawing print requirements.Of the measured features, two feature were out of tolerance ¿ internal spherical radius and outer profile.The clinical/medical evaluation concluded that this case reports that during a primary hip replacement, the r3 liner did not lock into the shell during impaction.The liner was removed and another liner (same part number; different lot number) was then implanted.Per complaint details, there was no patient harm, and a minimal surgical delay reported.No further clinical assessment is warranted.A review of complaint history for the part number over the past 12 months and for the batch number based on historical data of the device did not reveal similar events for the listed device.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.At this time, we do not have reason to suspect that the product failed to meet any product specifications at the time of manufacture.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.The contribution of the device to the reported event could not be corroborated.Some potential probable causes for this event could include a fit/ sizing issue or poor insertion technique.This event was evaluated through our internal quality process, the evaluation concluded that the surface of the part is visually damage and out of tolerance features are due to the attempted implantation.Plastic is easily distorted, especially when attempting to mate with a rigid surface like the titanium on r3 shells.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor future complaints and investigate as necessary.We consider this investigation closed.Internal complaint reference number: (b)(4).
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