| Model Number |
1100-0000 |
| Medical Device Problem Codes |
Device Emits Odor (1425); Smoking (1585)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/03/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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On (b)(6) 2020, abaxis received a call from a customer lab reporting that the piccolo xpress chemistry analyzer (serial# (b)(4) was smoking and emitted a burning odor.No fire or injury was reported.The customer immediately unplugged the analyzer before calling technical support.The analyzer was returned to the zoetis product support group.The investigation is on-going as the analyzer's evaluation and repair details are pending.Depending on the instrument evaluation and repair results, a follow up report will be submitted.
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Event or Problem Description
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The customer reported that the piccolo xpress chemistry analyzer emitted a burning odor.
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Additional Manufacturer Narrative
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During evaluation of the device, the customer's reported problem of smoking and emitting a burning odor could not be replicated.The spindle motor and ball lock pin from the engine assembly were physically inspected.The spindle platten was noted to have a rough rotating sound and unwanted friction when agitated manually.The root cause of the issue could not be determined.The spindle motor was replaced.The device passed all required testing and was returned to the customer site where it remains.No further actions were required.
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Additional Manufacturer Narrative
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As part of a three-year retrospective review of complaints for the quality improvement process, calls were identified in which the customer experienced burning odor and/or smoke.There were no injuries related to the customer complaints received, based on the potential of burning smell/smoke to lead to a potential injury.Based on mdr regulations, abaxis reported these events due to: 1) the likelihood of this malfunction to lead to an adverse event, although there was no evidence or reports of associated adverse events.2) minimal detailed documentation related to the likelihood and cause of burning odor and smoke.As part of an investigation regarding the overall reported malfunction of a burning odor and/or smoking, risk assessment, and maude database search, zoetis has concluded that the burning odor/smoke overheating complaints are a low injury risk for the user or patient.The identified malfunctions have not caused or contributed to a death or serious injury nor does the data suggest that the device or a similar device marketed would be likely to cause or contribute to a death or serious injury if the malfunction were to reoccur.Zoetis will continue to monitor complaints for burning odor/smoking/overheating to determine if any new information is obtained and any change to the risks for patients or users of the piccolo xpress analyzer.If new information is obtained, new causes where risk has not been evaluated, potential of serious injury reported or identified, the site will follow the required process for mdr reporting and timeliness.
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Search Alerts/Recalls
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