The device was returned to an olympus service center for evaluation.During the evaluation of the device, it was observed that the bending section covering was coming off of the bending section.There was no patient involvement, as the issue was identified during service.
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This supplemental report is being submitted to provide the additional information and device evaluation results.The device was returned to the service center for evaluation.The estimation evaluation found missing bending section rubber and the bending section glue cracked.The distal end plastic scope cover was found dented.In addition, the legal manufacturer (lm) reviewed the content of this complaint for further investigation.As the results of the dhr review, it was confirmed that there was no abnormality in manufacturing, concession, and variation.Confirmed that there was no variation.The legal manufacturer reported that the root cause could not be determined.The lm reported that the most probable causes for the reported event are as follows: the legal manufacturer speculated that the external force applied to the bending section rubber resulted in the missing.The current product has been manufactured on september 25, 2019 for about one year.For this reason, it is unlikely that this phenomenon is affecting deterioration.However, it is speculative that there is no delivery of the current product or attachment of a photograph of the broken part.The legal manufacture referred to chapter 3 preparation and inspection before each case, prepare and inspect this instrument as instructed below.Inspect other equipment to be used with this instrument as instructed in their respective instruction manuals.If this instrument malfunctions, do not use it.Return it to olympus for repair as described in section 9.3, "returning the endoscope for repair" on page 123.If any irregularity is observed after inspection, follow the instructions given in chapter 9, "troubleshooting".Using an endoscope that is not functioning properly may compromise patient or operator safety and may result in more severe equipment damage.
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