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(b)(4).Event occurred in (b)(6).It was reported that the patient experienced hyperglycemia on friday because she had a kinked cannula and she also experienced high blood glucose levels on saturday due to a second infusion which was kinked as well.Further, she stated that the most recent incident took her to the hospital was the one on sunday, (b)(6) 2020 at 8:30 am.At the time of the incident, the patient's blood glucose level was 23.0 mmol/l and she had a back -up plan with pens and needles.Subsequently, on (b)(6) 2020, she was taken to the emergency room and was admitted in critical care unit, as her blood glucose level was 8.0 mmol/l, and this was after they changed the infusion set which had a kinked cannula.It was also reported that the infusion was changed in the morning on the same day.Reportedly, she had large amount of ketones (diabetic ketoacidosis) which was due to a bent cannula and she was so confused that she did not take a shot.After three days of hospitalization, on (b)(6) 2020 at 4:00 pm, she was discharged from the hospital.Currently, her blood glucose level was 10.4 mmol/l.Unomedical do not see bent/kinking as being related to human factors, but rather as a training issue including correct choices of insertion sites and infusion sets and cannula length.Furthermore, the soft cannula is a flexible material that during use and upon removal can bend slightly.No further information available.
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