Overall investigation summary incident: after an injection with the optivantage, the patient was seen to have air in the pulmonary arch.The tech states she verified all air was expelled from the syringe and tubing prior to connecting the tubing to the patient.Investigation: a guerbet senior application specialist went onsite and retrained the technologists on the fill/purge sequence and really stressed making sure the injector was in a vertical or upright position for filling syringes and purging the air from the tubing.The app's specialist said the tech who injected the air stated they must have done something wrong in the fill/purge and took responsibility for the incident.A guerbet service call was not requested at this time.The injector does not have the capability to prevent or detect an extravasation (infiltration).However, precautions to minimize an extravasation are provided in the operator's manual.Additionally, described in the manual are i.V.Site patency check techniques, including a manual method and another using a patency key in the setup screen.Cts history search shows no other similar issues with this unit.Root / probable cause code personnel - performance - failed to follow procedure root / probable cause summary see failure mode (see components and overall investigation summary).No further investigation needed at this time.Qa will continue to monitor and trend for similar issues.No capa at this time, these trends and issues are reported on during quality metrics reviews and during the management review meetings to consider input for corrective action.Disposition summary a guerbet senior application specialist went onsite and retrained the technologists on the fill/purge sequence and really stressed making sure the injector was in a vertical or upright position for filling syringes and purging the air from the tubing.
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