The customer stated that repeat testing was performed to confirm correct results which met the clinical picture and a corrected report was issued.The poc specialist observed how the nurses were running the blood gases on the epoc.Many of the nurses were collecting the specimen, then putting it on ice.The customer stated that in the epoc manual, the epoc is designed as a point of care device, and the sample should never be put on ice.The manual explains that iced specimens can erroneously increase the ph.The customer stated that the correction was made with the entire nursing staff and has not seen the issue of discrepant high ph since.The customer is not requesting further action or investigation and is attributing the issue to not properly training the nursing staff.
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