The initial failure description was that the rotaflow drive "closing assay is broken".The failure occurred during patient treatment and the patient expired.The affected drive with the serial number (b)(6) was send back to the supplier (emtec) for repair and further investigations on 2021-02-26.On 2021-03-16 emtec could confirm the reported failure.The root cause analysis for the reported failure "closing assay broken" showed following details: the closing assay does not indicate any signs of material fatigue.As reported by the customer an external force caused the breakage of the closing assay.The breaking edge of the closing indicates that an improper impact has led to the damage.The top of the rotaflow drive shows a significant scratch.From the suppliers point of view has the drive been hit by an object.Furthermore, the hydraulic pin of the mast holder is missing from the arm.It is unclear whether the pin was already missing at the time of the damage and therefore the arm could not be fixated.The missing hydraulic pin was not reported by the customer.The function test has been performed and the device is working as intended.The most probable root cause could be determined as damage by a third party.The trend review shows that this is an isolated event, where an object hitting the closing assay, was the cause of the breakage.
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