The device with the lens was returned loose in the carton.The plunger lock and lens stop have been removed.Upon return, the plunger was oriented incorrectly.Viscoelastic was observed in the device.The plunger was at the trailing optic edge.The lens was inside the nozzle area.The trailing haptic was misfolded, twisted and positioned on the optic.Product history records were reviewed and documentation indicated the product met release criteria.Viscoelastic was not provided.It is unknown if the qualified product was used.The root cause cannot be determined for the reported issue of ¿fault with the iol¿.The used device was inspected.The trailing haptic was misfolded.It is unknown if the qualified viscoelastic was used.Material properties of non-qualified viscoelastic devices may contribute to underfill, overfill, misfolding of the haptics, or other inconsistent folding outcomes.Upon return, the plunger was observed to be oriented incorrectly in the device.It cannot be determined if the plunger may have been inadvertently retracted outside of the device and reinserted incorrectly by the customer.(b)(4).
|