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Product complaint # (b)(4).Date sent to the fda: 2/12/2021. additional information: d4, d9, g1, h4, h6.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified. additional information was requested and the following was obtained: what was the initial procedure? unknown.What was used to complete the procedure? another pack of suture (same code).What is the event day and procedure date? unknown.What is the lot number? unknown.H3 evaluation: an opened sample of product was received for evaluation.During the visual inspection of the needle, the swage and attachment area were noted to be as expected, the edge of the barrel hole could be observed with marks that appears to be by use of the surgical instrument.The end of the suture was noted with damage caused by use of a surgical instrument.The condition of the sample received indicate an improper handling of the device.As part of our quality process, the manufacturing records of this lot-serial number were reviewed, and the manufacturing standards were met prior to the release of this batch.Complaint information will be included in complaint trending that is reviewed on a regular basis to determine if further action is necessary.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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