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The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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The device history record was reviewed and indicated that the product was manufactured on june 26, 2019 and released accomplishing all quality standards.One decontaminated sample with lot number 1916945464 was received at the manufacturing site on january 08, 2021.A visual inspection was performed per procedure and the reported issue was confirmed, the tube was observed to be cut due to being trapped in the seal.During the investigation, a review of the manufacturing process was conducted.In general, all process and controls were found properly followed, including sub-assemblies, finished product assembly and packaging and inspections performed to the product.The process was running according to approved specifications.Based on the investigation performed by the multifunctional team, it was concluded that the most likely root cause is due to a workmanship issue, as during the process the operator did not confirm placing the part inside the cavity and the packer did not make sure that the component was acceptable.The failure mode was evaluated against the acceptable quality limit (aql), and no action plan is deemed required since the complaint reported represents a defect rate of (b)(4), which is below the approved aql of (b)(4).In addition, there have been no trends identified indicating a potential issue with the manufacturing process.This incident is considered to be an isolated event.A production notification was issued to all involved personnel to ensure that they are aware of the condition reported.The current process is running according to product specifications meeting quality acceptance criteria.We will continue to monitor the process for any adverse trends that require immediate attention.
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