Model Number SUPERNO2VA SATELLITE KIT MEDIUM |
Device Problem
Tear, Rip or Hole in Device Packaging (2385)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/17/2020 |
Event Type
malfunction
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Manufacturer Narrative
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No sample or picture was provided for the investigation.Therefore, defect reported was not confirmed.
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Event Description
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The customer reported that the superno2va satellite kit medium green bag has several holes.The customer confirmed that there was no patient harm associated with the reported event.
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Manufacturer Narrative
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Result of investigation: four samples received for investigation.A visual inspection was performed and found that the component is damaged.The root cause is determined to be manufacturing process - supplier manufacturing process scar 2020000048 was initiated to obtain a further investigation by our supplier.
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Search Alerts/Recalls
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