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Model Number 9733856 |
Device Problem
Connection Problem (2900)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/25/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The system was serviced in the field and the system would not connect with the axiem box.The axiem cable was replaced and communication between the system and the axiem box was restored.The failure was resolved and the system was functioning as intended.Concomitant medical products: product id: 9733597, serial/lot #: unknown.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation system that was used outside of procedure.It was reported that the system's axiem was not connecting during set up for a case.The representative took the break out box to a known working system with axiem power/communication cable, it was able to communicate.When the same working break out box from another system was tried on the original system and axiem power/communication cable, the break out box wouldn't even power on the fans, and failed to communicate.New power/communication cable is needed for this system.No patient present.It was reported that the likely cause was a damaged cable.
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Manufacturer Narrative
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H2: continuation of d10 lot number updated: 121119 h3: the returned cable has no apparent physical damage but a continuity test revealed a short from pin 4 to the shield in the usb cable.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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