| Model Number |
72200561S |
| Medical Device Problem Code |
Display or Visual Feedback Problem (1184)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/23/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Internal complaint reference case- (b)(4).
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Event or Problem Description
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It was reported that, during surgery, the "camera head" could not capture photos.The procedure was successfully completed without delay using a back-up device.No patient injuries or other complications were reported.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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Additional Manufacturer Narrative
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The reported device, used in treatment, was returned to the designated complaint station for independent evaluation.There was a relationship found between the returned device and the reported incident.Visual inspection of the returned device did not identify any issues.Functional evaluation revealed that the buttons failed to function.The complaint has been confirmed and the root cause has been associated with an electrical component failure.Factors, unrelated to the manufacturing and design of the device that could have contributed to the reported event include an internal damage to the cord or damaged connector.A review of the device history records show there are no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.
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Search Alerts/Recalls
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