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If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Udi: (b)(4).Incomplete.The lot number was unknown.Investigation summary: according to the information provided, it was reported that the screw broke off the btb guide 213702 which means they are unable to remove 10mm femoral guide rod 213710.This did not happen during the operation and no patient was impacted in any way.This occurred during the cleaning of the instrument prior to sterilizing.The product complaint is only being done now as after speaking to the wider team we decided that we want to see if there are any faults logged against this instrument, or if this is standard wear and tear.The device was received and evaluated.Visually, the device appears worn indicating device was heavily used due to it had a lot of marks of wear.Also, the laser markings were faded, and it was illegible the information of the device.The device was jammed inside of the rigidfix guide and it was unable to disassemble.The complaint reported was confirmed.The photo provided by the customer showed the same condition found during the physical analysis.Since the wear condition of the device received, this failure can be occurred after using it in this manner for many procedures.This failure can be attributed to the repeated use of the device causing normal wear and tear.However, it cannot be conclusively affirmed.Given that lot number was not provided, a manufacturing record evaluation (mre) review cannot be performed.If the lot number becomes available, the mre review will be performed.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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It was reported by the affiliate in new zealand that postoperatively an unknown surgery on (b)(6) 2020, it was observed that the rigidfix femrod 10mm *ea device could not be removed/disassembled from the rigidfix guide device.During in-house engineering evaluation, it was determined that the device was jammed inside of the rigidfix guide and it was unable to disassemble.There were no adverse patient consequences reported.No additional information was provided.
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