|
Model Number 9735669 |
Device Problems
Connection Problem (2900); Application Program Freezes, Becomes Nonfunctional (4031)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 12/15/2020 |
Event Type
malfunction
|
Manufacturer Narrative
|
Concomitant medical products: product id: controller 9735824 em s8 svc, lot/serial: unknown.A medtronic representative went to the site to perform a system checkout.The em controller was replaced and the issue was resolved.The concomitant product has not been returned for analysis at this time.If information is provided in the future, a supplemental report will be issued.
|
|
Event Description
|
Medtronic received information regarding a navigation system being used during a functional endoscopic sinus surgery (fess) procedure.It was reported that when the system was powered on, the breakout box and emitter were unable to connect.The system was rebooted without resolution.No leds were showing on the breakout box and the emitter details showed red status.The procedure was delayed by less than one hour and there was no impact on patient outcome.The manufacturer representative returned back to the site two days later and another navigation system was set up and working.The system was rebooted with the flat emitter and side emitter.When opening the tracking details, nothing was "active".Additionally, there was a red warning on the bottom of the screen that said "localizer fault".
|
|
Manufacturer Narrative
|
Analysis of the controller showed that it would generate a fault on the test bench.When attempted to connect to emtest computer, the unit would time out and not establish a connection.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
|
|
Search Alerts/Recalls
|
|
|