Updated fields: b4, e1 (initial reporter & event site email), g4, g7, h2, h6 (evaluation method codes), h10, h11.Corrected fields: h6 (patient code, evaluation method,evaluation result, and evaluation conclusion codes), h10.The full name of the initial reporter in block e1 was shortened due to field character limit; the full name is (b)(6).A getinge field service engineer (fse) evaluated the iabp unit and was able to reproduce the reported issue.To fix the issue, the fse replaced the lcd screen, keypad controller board, coiled cable, and video receiver card.The iabp was tested to ensure proper functioning and all worked as it should.The fse had also performed a preventive maintenance (pm) with full calibration, functional and safety checks to meet factory specifications.Unit passed all calibration, functional and safety test per factory specifications.The iabp was then released to the customer and cleared for clinical service.
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Analysis of production: (3331) the device history records review concluded that there were no ncmrs, rework, or deviations documented for the reported serial number.Based on the dhr/lhr review results, it was determined that there is no relation between the manufacturing process and the reported failure.Historical data analysis: (4109) the review of the historical data indicates that no other similar complaint was reported for the same serial number and reported failure mode.Trend analysis: (4110) the overall 12 month product complaint trend data for the period (jan-2020 to dec-2020) was reviewed.There were no triggers identified for the review period.
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