| Model Number |
799-EGL2-00 |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Zoll medical corporation has not received the device for evaluation and this complaint is still under investigation.
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Event or Problem Description
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Complainant alleged that during biomed testing, the device displayed an unknown "self check fault" message and inappropriately shut down.Complainant indicated that there was no patient involvement in the reported malfunction.
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Additional Manufacturer Narrative
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The device was not returned to zoll medical corporation for evaluation.Instead, a video of the customer's reports was provided.Review of video did show the evidence related to the customer's reports.However, without receipt of the device, root cause evaluation could not be performed.Analysis of reports of this type has not identified an increase in trend.
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Search Alerts/Recalls
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