Model Number X SERIES |
Device Problem
Reset Problem (3019)
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Patient Problem
No Information (3190)
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Event Date 11/20/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Zoll medical corporation has not received the device for evaluation and this complaint is still under investigation.
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Event Description
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Complainant alleged that while attempting to treat a patient (age & gender unknown), the device restarted/rebooted itself multiple times.Complainant did not indicate that there was any adverse effect to the patient due to the reported malfunction.
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Manufacturer Narrative
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Zoll medical corporation evaluated the device and the customer's report was not replicated or confirmed.The device was put through extensive testing without duplicating the report.The device was recertified and returned to the customer.No trend is associated with reports of this type.Review of the device activity logs did not show any faults that could be associated with customer report.
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Search Alerts/Recalls
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