The device used in treatment, was not returned for evaluation.All provided information has been reviewed.And we have not been able to establish a relationship between the device and the reported event.Or determine a root cause.Probable cause may be application technique, dressing integrity has been compromised, or a component failure.The manufacturing records, show no evidence that the product did not meet the specification at the time of manufacture.A complaint history review found other related failures.The ifu has been reviewed.And contains comprehensive instructions on the safe operation and use of the device.The associated risk files contain the reported failure/harm or event.However, the clinical review has not established a causal link.Additional rmr is not required.This investigation is now complete, with no further action deemed necessary at this stage.Smith + nephew will continue to monitor for any adverse trends relating to this product range.
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H3, h6: the device was returned for evaluation.All supplied information has been reviewed and we have not been able to confirm the complaint.Visual and functional evaluation was performed, with no faults found, the device performed within expected parameters.The instruction for use detail upon applying the soft port that an adequate opening is cut to allow for alignment of the soft port.Misalignment can affect the devices performance.Medical review concluded, the patient's current condition is unknown and the patient impact beyond the reported events could not be determined based on the limited information provided.Based on insufficient information, a thorough clinical assessment cannot be performed at this time.Should any additional clinical information be provided this complaint will be re-evaluated.A documentation review has been conducted, confirming previous complaints of this nature.No historical escalations or manufacturing problems were observed.A review of the device history confirmed that no manufacturing problems where observed.The instructions for use contain comprehensive instructions on the safe operation and use of the device.The risk files mitigate the reported issue with no updates required.This investigation is now complete, with no manufacturing problems observed, no corrective actions are deemed necessary.Smith and nephew can confirm the device was released according to specifications and continue to monitor for adverse trends relating to this product range.
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