| Model Number |
72200873S |
| Medical Device Problem Code |
Protective Measures Problem (3015)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/02/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).
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Event or Problem Description
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It was reported that the dyonics power had a handpiece sensor fault error- port b.No case was involved; therefore, there was no patient involvement.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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Additional Manufacturer Narrative
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Internal complaint reference: case (b)(4).The reported device, intended for use in treatment, was received for evaluation.A visual inspection was performed on the product and no issue was observed.There was a relationship found between the returned device and the reported incident.Product failed functional testing with handpiece sensor fault in port b only.Cause of sensor fault is a defective electronic component on main pcb.The complaint was confirmed and the root cause has been determined to be a defective electronic component.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.
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Search Alerts/Recalls
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