Unknown manufacturer: (b)(4).Medical device expiration date: unknown.Device manufacture date: unknown.(b)(4).Investigation summary: 1 photo was returned by the customer.It was reported that iv tubing is bulging just below the blue connector that attaches to the iv pump.After examination of the photo, it was determined that a bulge can be seen in the tubing.The complaint can be verified.A device history record review could not be performed because a model or lot number was not provided by the customer.Investigation conclusion: this incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.Root cause description: the root cause of this failure was not identified as no product was returned.Rationale: per bd corrective and preventive action (capa) corporate procedure, the reported issue does not represent a single significant incident that would trigger a capa.
|