| Model Number |
799-EGB2-01-01 |
| Medical Device Problem Code |
Failure of Device to Self-Test (2937)
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| Health Effect - Clinical Code |
No Information (3190)
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| Date of Event |
12/08/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Zoll medical corporation has received the product and will be providing a supplemental report when our investigation is completed.
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Event or Problem Description
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Complainant alleged that while attempting to treat a patient (age & gender unknown), the device displayed an unknown error message.Complainant indicated that the clinician obtained another device to continue treating the patient.Complainant did not indicate that there was any adverse effect to the patient due to the reported malfunction.
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Additional Manufacturer Narrative
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This supplemental medwatch report is reporting the evaluation of the device and correcting information submitted on the initial medwatch report.Please reference section b5.Evaluation: the device was returned to zoll medical corporation; the customer's report was observed during review of the device's history log.The device was put through extensive testing including full functionality testing, stress testing, and internal inspection without duplicating the report.The smart pneumatic module was replaced as a precaution.The device passed the final test procedure, was recertified, and returned to the customer.Analysis for reports of this type has not identified an increase in trend.
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Event or Problem Description
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Complainant alleged that while attempting to treat a patient (age & gender unknown), the device displayed a "self-check failure - 1003" message.Complainant indicated that the clinician obtained another device to continue treating the patient.Complainant did not indicate that there was any adverse effect to the patient due to the reported malfunction.
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Search Alerts/Recalls
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