| Model Number |
72200561F |
| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/04/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Internal complaint reference case-(b)(4).
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Event or Problem Description
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It was reported that the camera head was connected to the light source and never would come on.The incident occurred before the procedure.There was no delay and a backup device was available to complete the procedure with no complications reported.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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Additional Manufacturer Narrative
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H3, h6: the reported device, intended for use in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.A visual inspection was performed on the product and no issues were observed.Functional evaluation revealed flickering, green video output.The complaint was confirmed and the root cause has been associated with an electrical component failure.Factors, unrelated to the manufacturing and design of the device which could have contributed to the reported event, include a failed image sensor.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.No containment or corrective actions are recommended at this time.
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Search Alerts/Recalls
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