Model Number MMT-1715KL |
Device Problem
No Display/Image (1183)
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Patient Problem
Insufficient Information (4580)
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Event Date 12/28/2020 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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Information received by medtronic indicated that the insulin pump had blank display.Customer reported that the insert battery alarm was not display on the insulin pump.Customer did not calling after receiving new battery cap.Display did not returned after restart.No harm requiring medical intervention was reported.The insulin pump will be returned for analysis.
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Manufacturer Narrative
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Device was received with a scratched case.The test reservoir does lock properly inside the reservoir tube.Device powered up properly after battery installation.No blank display noted.Device passed the displacement test, sleep current measurement, active current measurement and self test.Device was received with normal operating currents.Device was monitored for several hours and no unexpected powering off or blank display noted.(b)(4).
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Search Alerts/Recalls
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