Intuitive surgical, inc.(isi) received the instrument involved with this complaint and completed the device evaluation.Failure analysis confirmed the reported complaint.The instrument was found to have a bent grip, causing side to side misalignment of the grips.There was a 0.027¿ offset at the tips.The root cause of bent grip tips is attributed to mishandling.The instrument was also found to have thermal damage on the bipolar yaw pulley.The root cause of bipolar yaw pulley thermal damage is attributed to mishandling.The instrument was then found to have insulation damage on the conductor wire at the distal end.The insulation damage was located at the grip-crimp location on the bipolar yaw pulley.Electrical continuity was tested and passed.No material was missing.The root cause of insulation damage on the conductor wire is attributed to a component failure.A review of the instrument log for the fenestrated bipolar forceps (part # 470205-17 / lot # n11200330 0197) associated with this event has been performed.Per logs, the instrument was last used on (b)(6) 2020 on system (b)(4) , with 2 uses remaining.A review of the site's complaint history does not show any additional complaints related to this product.No image or video clip for the reported event was submitted for review.This complaint is being reported because a bipolar instrument with damaged conductor wire insulation could lead to inadvertent energy transmission to tissue other than intended via the exposed conductor wire.While there was no harm or injury to the patient, the reported failure mode could likely cause or contribute to an adverse event if it were to recur.
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