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Pentax medical was made aware of a complaint on (b)(6) 2020 stating "on (b)(6) 2020, when the lamp was turned on before use, a strange noise was heard, a spark was witnessed, and the lamp did not turn on.(error code: 03-4000) no damage due to abnormal noise and sparks.We replaced it with a substitute on (b)(6) 2020 and confirmed the reproduction in mitaka." involving pentax medical video processor, model epk-3000, serial number (b)(4).No serious injury or death of a patient or user was reported.During pentax medical inspection, the failure was confirmed.Software version: (b)(4).System life: 487 hours 3 minutes 5 seconds.Total lighting time: 212 hours 5400 seconds.Number of lighting: 1331 times.Number of initialization executions: 0 measures against dust on lamp power board: not supported.Door change: already supported.There was a lamp power failure due to dust.The repaired product was returned to the hospital.
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