| Catalog Number |
C58957 |
| Medical Device Problem Code |
False Positive Result (1227)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/07/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The fill patient identifier is (b)(6).The customer did not supply patient demographics such as age, date of birth, sex, weight, ethnicity or race.The access sars-cov-2 igm reagent was not returned for evaluation.No hardware errors, flags or other assay issues were reported in conjunction with this event.Customer ran a previous known non-reactive sample and obtained results of 0.56 and 0.72 s/co and considered it was acceptable to run patient samples.Service was dispatched and a preventive maintenance was performed on 17dec2020 instead of january as initially scheduled.No hardware issue was noted by the field service engineer.The customer monitored the results and to date ((b)(6) 2020), no additional questioned results has been reported.In conclusion, the cause of this event cannot be determined with the available information.There is no evidence to reasonably suggest that a malfunction occurred in conjunction with this event.Note: on (b)(6) 2020, a similar event had been reported by the customer and is addressed in (b)(4) (report number 9680746-2020-00048).At that time, a hardware malfunction was identified as the precision pump stator was dirty.
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Event or Problem Description
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On (b)(6) 2020, the customer reported one non-reproducible reactive sars-cov-2 igm (access sars-cov-2 igm assay, part number c58957, lot number 971246) result was generated on the customer's access 2 immunoassay analyzer (refurbished) (part number 386220 and serial number (b)(4)).The access result of 1.77 s/co (reportable range: reactive =1.0 s/co) was obtained on (b)(6) 2020, at 11:23 am.Upon repeat, a result at 0.52 s/co (at 01:41 pm) was obtained.The access sars-cov-2 igg result was non-reactive.No affect to patients or end-users has been reported in connection with this event.The customer did not indicate whether the result was reported out of the laboratory.No hardware errors or issues with other assays were reported in conjunction with this event.Calibration passed twice on 7dec2020 at 3:06 pm, and 3:54 pm, with reagent lot 971246 and calibrator lot 922426.%cv on the c0 for the first calibration was 32.54%.%cv on the c0 for the second calibration was 4.13 %.Quality control (qc) was passing within the laboratory¿s established ranges.System check passed on 7dec2020.There were no issues with sample integrity reported by the customer.Sample collection, handling and processing information such as sample type, sample volume collected, centrifugation, storage and other sample related information was not provided by the customer.
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Search Alerts/Recalls
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