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Date of event: unknown, not provided.Best estimate of date of event is between 8/13/2019 and 7/30/2020.Device evaluation: product evaluation was not performed because the lens has been discarded by the customer.The complaint issue reported could not be verified and no product deficiency could be identified.Manufacturing record review: the manufacturing process record was evaluated and revealed that the product was manufactured and released according to specifications.A search revealed that no additional complaints were received from this production order.Conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.Attempts have been made to obtain missing information; however, no definitive response has been received.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Receive report indicating the patient is not happy with their refractive outcome after surgery in their right eye.Three months later the patient had a piggyback intraocular lens (iol) placed.The patient presented with a decentered symfony iol in the bag.The haptic of the piggyback lens folded back on the iol causing cystoid macular edema (cme) and corneal edema.The patient¿s vision isn't clear due to recurrent cme.The cornea is clear.The iol was explanted and replaced with a non-johnson & johnson lens.Patient underwent scleral fixation of the intra-ocular lens and descemet stripping endothelial keratoplasty.Through follow-up the customer explained that the iol decentered and did not rotate.The patient was placed on their standard regiment of drops: pred forte 6x per day, ofloxacin 4x and prolensa 2x.1 week appointment (b)(6) 2020, pf 4x, d/c ofloxacin, prolensa 2x, she also needed to add cosopt 2x due to her iop was elevated.2 week appointment (b)(6) 2020, she presented with cme od so her drops were changed: pred forte was stopped and she was placed on durezol 3x, prolensa 2x, cosopt 2x and added diamox 125 po bid.Appointment on (b)(6) 2020 treatment stays the same but advised after 1 week to decreased durezol to 2x.Appointment on (b)(6) 2020 durezol 2x, cosopt 2x, prolensa 2x - retina doctor had stopped the diamox on (b)(6) 2020.The cornea cleared (b)(6) 2020.Customer reiterated that the complaint product will not be returned per their facility protocol, they are not allowed.No further information was provided.
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Corrected data: in review, it was noted that in the section 'd3' for the country, inadvertently "other" was selected which is incorrect.It was also noted that 'd5' and e1 were not populated and in section 'h6' the codes (4109 & 3331) were not entered.The information has been corrected in this supplemental emdr report and the following fields were updated accordingly: section d3: country: united states of america section d5: operator of device: health professional section e1: establishment name: (b)(6) section h6: type of investigation: 4109 - historical data analysis section h6: type of investigation: 3331 - analysis of production records section h6: investigation findings: 213 - no device problem found all pertinent information available to johnson and johnson surgical vision has been submitted.
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