| Model Number |
EXPRESS |
| Medical Device Problem Code |
Failure to Power Up (1476)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/16/2020
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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Physio-control evaluated the customers device and verified the reported issue.The customer received a replacement device.Physio-control further evaluated the customers device and contamination of the on/off button flex cable was determined to be the cause of the reported issue.The device was destructively tested.The root cause of the reported issue is the contaminated on/off flex cable.
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Event or Problem Description
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The customer contacted physio-control to report a non-critical issue with their device.There was no patient involvement reported with the event.Upon evaluation of the customer's device, physio-control observed that the device would failed to power up.
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Search Alerts/Recalls
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