| Model Number |
72203301 |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
12/15/2020
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
(b)(4).
|
| |
|
Event or Problem Description
|
|
It was reported that the battery could not be charged.No case reported; therefore, there was no patient involvement.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
|
| |
|
Additional Manufacturer Narrative
|
|
H3, h6: the device, intended for use in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.A visual inspection was performed on the product and no issues were noted.A functional evaluation was performed.The battery charged normally on the test charger.The battery was placed in a test spider 2.The battery lost it's charge after 11 cycles.The complaint was confirmed.The root cause is associated with an energy storage problem.A review of the device history record shows there are no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.Factors that could have contributed to the reported event include degradation of the electrodes and electrolytes over time.No containment or corrective actions are recommended at this time.
|
| |
|
Search Alerts/Recalls
|