Model Number 8300 |
Device Problem
Failure to Cycle (1142)
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Patient Problems
No Patient Involvement (2645); No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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The device has been received and an evaluation is pending.A follow up report will be submitted once the evaluation is completed.
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Event Description
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The customer reported channel error 571.6241.There was no patient involvement.
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Manufacturer Narrative
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The affected device has been received and an evaluation is pending.A follow up report will be submitted once the evaluation is completed.
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Event Description
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The customer reported channel error 571.6241.There was no patient involvement.
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Event Description
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The customer reported channel error 571.6241.There was no patient involvement.
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Manufacturer Narrative
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This device was evaluated and repaired through the service repair process.Upon visual inspection the service technician noted the rear case was dented at left side (bottom), indicated that it was dropped or bumped caused loose ferrite cable on power pcb and subsequently error 571.6241.Reconnected cable from oridion pcb to j3 of power pcb.Replaced broken rear case and front case.Replaced right iui.Performed pm.A review of the device history record showed the device had a manufacture date of 10/09/2017.The review was performed from the date of manufacture to the date of product release for distribution.A review of the device history record in sap for (b)(6) was performed which confirmed that this device was not involved in a production failure which correlates to the customer reported issue.Based on the findings, service determined that the proximate cause of the reported issue was due to loose ferrite cable on power pcb - reconnected (error code 571.6241).A review of the complaint history record in trackwise and sap was performed for the (b)(6) which did not confirm similar complaints with the same or related failure mode for this customer.There are capa #'s noted for the following parts replaced that have an already existing capa ca-2018-0161 iui conn issues.
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Search Alerts/Recalls
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