| Model Number |
AC1345-01 |
| Medical Device Problem Code |
Protective Measures Problem (3015)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
12/22/2020
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Internal complaint reference case-(b)(4).
|
| |
|
Event or Problem Description
|
|
It was reported that during a rotator cuff repair the wand showed an e4 error code.The procedure was successfully completed without significant delay using a back-up device.No patient injury or other complications were reported.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
|
| |
|
Additional Manufacturer Narrative
|
|
H10: h3, h6: the reported device, used in treatment, was received for evaluation.There was no relationship found between the returned device and the reported incident.A visual inspection of the returned instrument shows no manufacturing abnormalities.No visual issues were observed.A review of the customer provided image shows e4 error on the console.A functional evaluation revealed the wand was able to generate plasma as intended.An e4 error was not observed during testing.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.A complaint history review concluded this was an isolated event.The complaint was not verified and the root cause could not be determined since the reported malfunction could not be duplicated during the product evaluation process.Please refer to the instructions for use for recommendations on proper use of the device and potential troubleshooting methods to prevent future reoccurrence of the reported event.
|
| |
|
Search Alerts/Recalls
|