G4:10mar2021.B4:13mar2021.The customer evaluated the device with assistance from a philips remote service engineer (rse), and it was determined that the power switch overlay needed to be replaced to return the device to working condition.The customer¿s bio-med replaced the power switch overlay to resolve the issue and bring the device back to functionality.A similar investigation was performed was determined to be delamination and cracking of the encapsulate epoxy encasing the light emitting diode (led) dice, and physical shearing of the epoxy or trace causing opened and intermitted trace continuity to the led.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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