This complaint was created from a notification from (b)(6) that the pro2029 was found to have a "4.5mm drill bit stuck on (device) attachment during surgery".Further assessment information has been requested; however, we have been advised that "we do not have other details and it is impossible for us to go back to ask the hospital again after so many months".The type of procedure and date of procedure is unknown.There was no report of injury, medical intervention, or hospitalization for the patient.The procedure was completed.This filing is being completed due to conmed (b)(6) filing to the hsa.This report is being raised on the basis of malfunction with potential for injury upon reoccurrence.
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Reported event is confirmed.Customer event "4.5mm drill bit stuck on pro2029 attachment" was confirmed based on device evaluation.The drill bit was stuck as it seems to have been forced fit or the drill bit is misaligned from the grip of the ball bearing.Tried to push the pin out using a shaft, as the collet has been retracted, to disengage the drill bit.The manufacturing documents from the device history record have been reviewed with special attention to the manufacturing and inspection of the product.The product released for distribution was found to have met all specifications prior to shipment.A two-year review of complaint history revealed there has been a total of two complaints, regarding two devices, for this device family and failure mode.During this same time frame (b)(4) devices have been manufactured and shipped worldwide.(b)(4).Per the instructions for use, the user is advised the following: prior to each use, inspect all equipment for proper operation and ensure all attachments and accessories are correctly and completely attached to the handpiece.Always inspect for bent, dull or damaged burs, blades or drill bits before each use.Do not attempt to straighten or sharpen.After use, dispose of properly.This issue will continue to be monitored through the complaint system to assure patient safety.
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