|
Corrections: please refer to section b5, d9/h3 the product was returned and h6 (method, result and conclusion codes).The reported event could be confirmed, since the device was returned and showed one enlarged peripheral screw hole which could have explained that the surgeon was not able to lock the screw on the baseplate.The dimensional inspection of said peripheral screw hole could confirm that the diameter was above the 5.3 mm expected, and was instead 5.97mm.In a first microscope picture of the enlarged hole, some material deformation could be noted.A manufacturing issue was not possible since 100% of the screw holes of the baseplates using a go/no go pin, and the production of the screw holes is an automatized process.To confirm that again, the baseplate was sent for a deeper analysis to an external lab, which took more precise microscope pictures that confirmed that the material deformation that was noticed on the lips happened after manufacturing.The r&d team was also involved and explained that in the cases where a drill guide was not used, or misused during the surgery, a similar event could happen.Indeed the drill guide needs to be inserted in the baseplate properly, to hang below the "lip" of the peripheral holes.This positioning allows the drill guide to protect the material of the lip and avoid its deformation, which is most probably what happened in the reported case.This case can therefore be classified as user related.The root cause can be attributed to an improper use of the drill guide alongside the baseplate during the drilling phase.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.A review of the labeling did not indicate any abnormalities.No indications of material, manufacturing or design related problems were found during the investigation.If any further information is provided, the complaint report will be updated.
|