This report is being supplemented to provide additional information based on the legal manufacturer's investigation.The subject device was disposed by the customer, therefore was not available for physical evaluation.The device history record was reviewed and showed the product met all specifications upon release.As the device was not returned for physical/functionality evaluation, the root cause could not be conclusively determined.Based on the (instruction for use ) ifu, user should only use the probe with the identified compatible devices listed in the ifu.Use this device only with appropriate products identified in the table below.If the device is used with products outside of these specifications, patient or operator injury, malfunction or equipment damage may occur.Do not connect components not specified in the instructions for use.Refer to the generator user manual for instructions regarding assembly and initial system check.Olympus will continue to monitor complaints for this device.
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