| Model Number |
7311 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/14/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The patient/family was the initial reporter, so personal information was not entered.No information was captured as the customer's weight was not provided.
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Event or Problem Description
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The customer reported that he obtained blood glucose readings of 48 mg/dl at 10:44 p.M.And 289 mg/dl at 10:53 p.M.On the contour next link meter.The customer performed a repeat testing with the alternate contour next link meter at 10:55 p.M.And obtained a reading of 78 mg/dl.There was no allegation of an adverse event.The customer was advised to return the device for evaluation.A replacement meter kit was sent to the customer.
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Additional Manufacturer Narrative
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The customer did not return the device for evaluation.The test strips associated with the event expired in (b)(6) 2021.Therefore, the in-house testing could not be performed.The device history record was reviewed for the suspected contour next link meter and no manufacturing anomalies were found.
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Search Alerts/Recalls
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