Although requested, additional information was not received.And the device was not returned for evaluation.A review of the device history record (dhr) did not find any anomalies or non-conformities related to this event.The lot history, trend analysis, risk analysis and/or directions for use review were considered acceptable, with the product performing within anticipated rates.There have been no other related complaints for this lot to date.Based on the available information, the root cause of this event could not be conclusively determined.No corrective action is required at this time.
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