STRYKER ENDOSCOPY-SAN JOSE PRECISION IE 4K EYEPIECE ARTHROSCOPE, AUTOCLAVABLE, 4MM X 30, 140MM, SPEED-LOCK
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Model Number 0502-444-030 |
Device Problem
Optical Problem (3001)
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Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/15/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Event Description
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It was reported that there was loss of image.
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Manufacturer Narrative
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Alleged failure: mélanie ravon (customer) sent a request for replacing the device: " in pj, new exchange request for an optic please.Thank you to plan the recovery of the package containing it for wednesday 16/12 afternoon at the pharmacy, inside, there will also be the shaver (b)(6) which leaves in revision please.Similar event in per 2535972".Thibaut picard (sr manager procare france & benelux) requested the opening of a pi for a replacement under warranty.Updated information indicated that there was an image problem with scope.The failure(s) identified in the investigation is consistent with the complaint record.The probable root cause/s could be contact with another instrument such as a cutter, or burr during activation or sterilization, and/or rough handling during product transport or sterilization.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.Manufacture date is not known.
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Event Description
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It was reported that there was loss of image.
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Search Alerts/Recalls
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