Model Number 20E |
Device Problem
Inappropriate/Inadequate Shock/Stimulation (1574)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 12/21/2020 |
Event Type
malfunction
|
Manufacturer Narrative
|
Physio-control evaluated the customer's device and verified the device would not charge or discharge shock.Physical damage to the device's case was observed.Physio will replace the device's user interface board to resolve the issue.After observing proper device operation through functional and performance testing, the device will be returned to the customer for use.
|
|
Event Description
|
The customer contacted physio-control to report a non-critical issue with their device.There was no report of patient use associated with the reported event.During testing by physio-control, the device would not charge or deliver shock.
|
|
Event Description
|
The customer contacted physio-control to report a non-critical issue with their device.There was no report of patient use associated with the reported event.During testing by physio-control, the device would not charge or deliver shock.
|
|
Manufacturer Narrative
|
Physio-control determined that the cause of the reported issue was due to the therapy board.The customer requested that the device be returned without repair.Therefore, no parts were replaced and the device was returned to the customer.
|
|
Search Alerts/Recalls
|