| Model Number |
EPIQ 5 DIAGNOSTIC ULTRASOUND SYSTEM |
| Medical Device Problem Code |
Unintended System Motion (1430)
|
| Health Effect - Clinical Codes |
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
12/21/2020
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
A thorough investigation was performed which included an engineering evaluation of the swivel mechanism bushing moving out of position.The displaced bushing prevented the control panel from locking properly.The philips field service engineer removed and reseated the bushing to resolve the issue.An investigation is underway to determine the root cause of the issue.Results of the investigation will be included in a follow up report upon its completion.
|
| |
|
Event or Problem Description
|
|
The customer reported the swivel mechanism of their epiq ultrasound system¿s control panel would not lock into position while transporting the unit within the user facility and during clinical use.No patient or user was harmed as a result of the issue.The system has been returned to service with no additional issues reported.
|
| |
|
Additional Manufacturer Narrative
|
|
A thorough investigation was performed to identify the root cause of the reported issue.The engineering team determined the failure was caused by a hardware issue in the articulating arm latching mechanism preventing the locking solenoid from fully engaging.Additional actions to prevent this failure from occurring are underway.
|
| |
|
Additional Manufacturer Narrative
|
|
A thorough investigation was performed to identify the root cause of the reported issue.The engineering team determined the failure was caused by a hardware issue in the articulating arm latching mechanism preventing the locking solenoid from fully engaging.Additional actions to prevent this failure from occurring are underway.
|
| |
|
Event or Problem Description
|
|
The customer reported the swivel mechanism of their epiq ultrasound system¿s control panel would not lock into position while transporting the unit within the user facility and during clinical use.No patient or user was harmed as a result of the issue.The system has been returned to service with no additional issues reported.
|
| |
|
Search Alerts/Recalls
|