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A biomérieux internal investigation was performed.The contamination was reported as being on the surface and/or in the mass of the product.The customer submitted several photographs of the contaminated plates.Lot number record analysis lot number 1008372870, reference 418229, was manufactured on the 28-october-2020 from 14h12 to 16h44.(b)(4) kits of 20 plates were released with an expiry date of 06-january-2021.Two pools of sheep blood were used in the manufacturing of this lot number.One pool in particular was used in manufacturing from 14h12 to 16h32, these manufacturing times correspond to those reported by our customers.The quality control of the weight and the aspect of the product was checked during the manufacturing process and all the results complied with specifications.Colorimetry controls were also tested during manufacturing of this lot number and all the controls complied with specifications.Sample plates were also tested for microbiological state and appearance.70 plates were incubated at 20-25°c and 70 plates were incubated at 33-37°c for 5 days.Contamination and appearance defects were not detected on all plates tested.Lot number 1008372870, reference 418229, complied with specifications for all quality controls tested.Non conformities and deviations were not detected on this lot.Retained sample analysis: biomérieux retains samples of every lot number released to the market.Upon removing the retained sample plates from storage, contamination was not observed on these plates.The retained sample plates were also incubated at 20-25 °c and 33-37 °c; contamination was not observed after four days of incubation.Conclusion: contamination before use and after incubation was not confirmed on the retained sample plates during the investigation.
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