|
There were multiple lot numbers reported to be involved.The information for each lot number is as follows: medical device lot #: 20025895, medical device expiration date: 2023-02-17,.Device manufacture date: 2020-02-11.Medical device lot #: 20046529, medical device expiration date: 2023-04-29, device manufacture date: 2020-04-20.(b)(4).Investigation summary: a dhr was performed on possible lots 20025895 and 20046529.A device history record review for model 42521e lot number 20025895 was performed.The search showed that a total of 5763 units in 1 lot number was built on 18feb2020.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.A device history record review for model 42521e lot number 20046529 was performed.The search showed that a total of 5763 units in 1 lot number was built on 29apr2020.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.Investigation conclusion: one photo was returned by the customer which does not verify the customer complaint.The customer complaint that the tubing would not prime and appears to be blocked where it attaches to the drip chamber could not be verified due to the product not being returned for failure investigation.Root cause description: due to no sample being received, an investigation could not be performed and a root cause could not be determined.Rationale: this incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.Per bd corrective and preventive action (capa) corporate procedure, the reported issue does not represent a single significant incident that would trigger a capa.
|